Frequently Asked Questions
Answers to All Your Burning Questions !
What is the maximum load‑bearing capacity per shelf?
Reinforced metal shelves support up to 10 kg each, stable and deformation‑resistant.
What is the automatic defrost cycle? How is defrost water handled?
Fully‑automatic intermittent defrosting with no manual work. Built‑in water tray and drain hole collect condensate water to prevent water leakage inside or outside the cabinet.
How noisy is the compressor? Is it suitable for store‑front placement?
Noise‑reduced design, operating noise ≤50 dB. Quiet for store‑front application in dessert shops and bakeries without disturbing customers.
What materials are used for cabinet exterior and inner liner? Will they rust or scratch easily?
Patented one‑piece formed inner liner. Exterior options: marble‑grain panel or stainless‑steel sheet, corrosion‑resistant, water‑proof and oil‑proof. Resistant to rust and scratches under normal use.
Is it easy to clean cabinet gaps and air‑duct interior?
Dead‑zone‑free interior design. Air‑duct baffles and base plate are detachable for removal‑and‑wash. Stains such as cream and dessert residues can be wiped effortlessly for easy maintenance.
Are consumable parts such as lamps, switches, thermostats and fans sold separately for replacement?
All spare parts are available for individual purchase, convenient for customer self‑repair to cut operating costs.
Does the equipment require regular maintenance? What is the maintenance interval?
Clean condenser dust every 3‑6 months. No complicated routine maintenance required, simple operation.
Do export wooden crates meet customs fumigation quarantine standards?
Export packing adopts non‑fumigation fiberboard, compliant with import quarantine inspection worldwide.
Do you support OEM private‑label service? Can customer brand LOGO be printed on unit and outer carton?
ODM/OEM private‑label service available. Custom LOGO printing on cabinet front panel and outer carton.
Can you provide full set of customs‑clearance certificates including CE(LVD+EMC) and RoHS?
Yes. Each model holds complete EU compliance certificates, original hard copy or electronic copies available for EU customs clearance.
Phone: +86 19157828281 / +86 18805716082
Email: hzseeall@gmail.com / gaojie@hzseeall.com
WhatsApp: +8619157828281
